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Privacy Policy

Privacy Comes First at Our New Orleans Hotel

Hotel Monteleone respects the privacy of every individual who visits our New Orleans hotel and its affiliated websites. This Privacy Policy outlines the information Hotel Monteleone may collect and how we may use that information.

Your Personal Data

Hotel Monteleone will not collect any personally-identifiable information about you (e.g., your name, address, telephone number or email address (“personal data” through our websites unless you have provided it to us voluntarily. If you do not want your personal data collected, please do not submit it to us.

When you do provide Hotel Monteleone with personal data, we may use that information in the following ways, unless stated otherwise: we may store and process that information to better understand your needs and how we can improve the products and services offered at our New Orleans hotel; we (or a fulfillment house or other third party on our behalf in connection with a promotion) may use that information to contact you; and/or we may provide other third parties with aggregate – but not individual – information about visitors to or users of our sites. We do not now and do not intend to sell, rent or market personal data about you to third parties.

Parents should be aware that Hotel Monteleone’s Privacy Policy will govern our use of personal data, but that information which is voluntarily given by children — or others — in chat sessions, email exchanges, bulletin boards or the like may be used by other parties to generate unsolicited mail. Hotel Monteleone encourages all parents to instruct their children in the safe and responsible use of their personal data while using the Internet.

Special Note for Parents

The site you are visiting is one of Hotel Monteleone general audience sites. From time to time a specific site will be governed by a specific privacy policy rather than the general audience privacy policy and will have specific provisions regarding children and privacy.

Children
Hotel Monteleone has no intention of collecting any personal data from individuals under thirteen years of age. Where appropriate, the Company will specifically instruct children not to submit such information on our New Orleans hotel websites and/or will take reasonable steps to ensure parental consent to such submission.

Parents should be aware that Hotel Monteleone’s Privacy Policy will govern our use of personal data, but that information which is voluntarily given by children — or others — in chat sessions, email exchanges, bulletin boards or the like may be used by other parties to generate unsolicited mail. Hotel Monteleone encourages all parents to instruct their children in the safe and responsible use of their personal data while using the Internet.

Additional Information Collected Automatically

In some cases, Hotel Monteleone may automatically (i.e., not via registration) collect technical information when you connect to our site that is not personally identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using and the domain name of the website from which you linked to our site.

Information Placed Automatically on Your Computer – Cookies

When you view one of Hotel Monteleone’s websites, we may store some information on your computer. This information will be in the form of a “Cookie” or similar file and can help us in many ways. For example, Cookies allow us to tailor our New Orleans hotel website to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

Hotel Monteleone is committed to safeguarding your privacy while visiting its website. Our goal is to provide you with an internet experience that  is relevant to your needs and delivers the information, resources and services that our New Orleans hotel has to offer. To achieve this goal, part of the operation of the Site includes gathering certain types of information about Site users. We understand that your privacy is important, and wish to explain the types of information we may gather and the way in which we would use it. This Privacy Policy applies to the Site.

This policy will cover two types of information gathered at the Site: personal and aggregated. The term ‘personal information’ refers to data you voluntarily provide while using the Site that identifies you and/or the company on whose behalf you are accessing and using the Site. Examples of personal information may include data in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information. The term ‘aggregated data’ refers to general information regarding Site visitors and users that relates specifically to the Site, e.g. traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.

What information is collected about you? How do we use it?

Hotel Monteleone takes the utmost care to ensure that the personal information we obtain from you is not used in a way that you may not be aware of or may not be agreeable to. You may wish to submit an information request about our New Orleans hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form. In deciding whether or not to join such lists, please note that they are only used for the Hotel Monteleone purposes. We do not sell, rent or share any of your personal information with any other party including third-party joint promoters, nor use it for commercial purposes.

Permission for Use

Hotel Monteleone may collect and use personal information that you submit at the Site in any manner consistent with uses in this Privacy Policy or disclosed elsewhere in the Site at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by Hotel Monteleone, unless you state otherwise at the time you submit the personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.

Withdrawing Consent to Use

If, after permitting use of your personal information, you later decide that you no longer want Hotel Monteleone to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail with your request.

Use of Aggregated Data

Hotel Monteleone is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, Hotel Monteleone may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.

Exceptions to the Privacy Policy

Hotel Monteleone has two exceptions to these limits on use of personal information:

1. Hotel Monteleone may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of the Hotel Monteleone from unauthorized use, or misuse, of the Site or anything found at the Site.

2. Hotel Monteleone may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.

Use of Cookies

To enable features at the Site, Hotel Monteleone may assign one or more ‘cookies’ to your Internet browser. Cookies, among other things, speed navigation though our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, and may provide you with customized content about our New Orleans hotel. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer’s hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.

We use cookies to collect and maintain aggregated data (such as number of visitors) to help us see which areas of our New Orleans hotel website are most popular with our users and improve and update the content on our Site. While in the process of browsing our site, you also provide us with information that doesn’t reveal your personal identity — what type of destination you’re exploring, for example. We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information.

You may occasionally receive cookies from unaffiliated companies or organizations, to the extent that they place advertising on our Site or are linked to the Site. These third-party cookies may collect information about you when you ‘click’ on their advertising or content or link. This practice is standard in the Internet industry. Because of the way in which the Internet operates, we cannot control collection of this information by these third parties, and these cookies are not subject to this Privacy Policy.

Children’s Privacy & Parental Consent

Please be aware that Hotel Monteleone has designed this Site to be used for information only purposes by all ages. However, as with any Site, parental consent is encouraged.

You must be at least 18 years old to make reservations at our New Orleans hotel and/or submit personal information on our Site. Should Hotel Monteleone inadvertently acquire personal information or any other data from users under the age of 18, Hotel Monteleone will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under 18 used the Site and submitted personal information without solicitation by or permission from Hotel Monteleone.

Links Provided to Other Sites

Hotel Monteleone may provide links to a number of other web sites that we believe might offer you useful information and services during your stay at our New Orleans hotel. However, those sites may not follow the same privacy policies of Hotel Monteleone. Therefore, we are not responsible for the privacy policies or the actions of third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites by accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.

What Information is Secure? What isn’t?

E-mail communication to and from our site is not secure unless clearly noted otherwise. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail.

When working with our internal database created online opt-in activity on the web site, we employ industry standard encryption technologies to help protect consumer data.

User Consent to This Privacy Policy

Use of this Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by Hotel Monteleone, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Hotel Monteleone from responsibility to the user.

Policy Modifications & Contacting The Hotel Monteleone

Hotel Monteleone reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have any questions about our policies, please contact:

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