Frequently Asked Questions

Check-in time is at 4pm. Check-out time is at 12pm.

Yes, Hotel Monteleone currently has high-speed WiFi Internet access in all guest rooms and public areas in our New Orleans hotel. WiFi is complimentary.

The Hotel Monteleone does not have a complimentary dedicated airport shuttle. However, Rideshare apps and taxis offer transportation services to our New Orleans hotel. Taxi fare from Armstrong International Airport is $36.00 for 1-2 people traveling together or $15 per person for groups of 3 or more. Rideshare apps, Lyft and Uber, are available with fares starting at $45.

Hotel Monteleone offers valet parking for all hotel guests. If you are planning to drive or rent a vehicle, Hotel Monteleone offers valet parking for a nightly fee of $48 plus 12.7% sales tax per night for all vehicles. Due to space restrictions, we do have a limited amount of parking availability for oversized vehicles (such as F-350s and 15-passenger vans). We cannot accommodate any vehicle over the following specifications: 9 feet, 4 inches high, 79 inches wide, 197 inches long or with a wheelbase of over 116 inches. If you have questions about parking your vehicle at our New Orleans hotel, please call our Transportation Department at (504) 681–4427.

Based upon availability, the hotel will store your luggage at no charge until your check-in.

Yes, you may see our Concierge, who will be happy to assist you with booking New Orleans sightseeing tours.

Yes, we offer In-Room Dining at our New Orleans Hotel. The Breakfast menu is available from 7:00 am – 11:00 am, and the All Day menu is available from 11:00 am – 10 pm, and an Overnight menu Tuesday – Saturday from 10pm – 7am.

Yes, hairdryers are available in each guest room.

Our Concierge Desk is located in the lobby of the Hotel Monteleone. Reservations for meals, theater, and New Orleans sightseeing tour tickets can be arranged.

No ice chests are allowed to be brought into the hotel. There is a corkage fee of $10.00 per bottle plus tax and gratuity for liquor being brought into the hotel. Liquor being brought into the hotel must be pre-approved and must enter through the Back Door Security Office.

You do not have to be a hotel guest to visit, order a drink and enjoy live entertainment at the world-famous Carousel Bar. There is no dress code in the Carousel Bar.

Yes, the Hotel Monteleone has a complimentary 24-hour key access fitness center exclusive to hotel guests. Our hotel gym offers Techno-Gym Cardio Equipment (Precor EFX 885 Elliptical Crosstrainer, Four Excite 1000 Treadmills, Excite 1000 Recumbent Bike, Excite 1000 Upright Bike), and Strength-Training Equipment (Precor DPL 802 Smith Machine with weights, Skill Rowing Machine, and Dumbells with rack system and incline bench). Bottled water and fresh fruit are available. Our French Quarter hotel gym offers panoramic views of both the Mississippi River and the French Quarter.

Yes, our heated rooftop pool is open from 6:00 am – 10:00 pm (year-round). Acqua Bella, our poolside bar, is open from 11:00 am – 6:00 pm (in season) and serves a wonderful selection of refreshing beverages. Access to our pool is reserved exclusively for our guests.

Yes, Hotel Monteleone provides a 24 hour key access business center for all our New Orleans hotel guests.

Yes, Hotel Monteleone has full wheelchair access via the Bienville Street entrance. We also have Traditional King and Traditional Double Double rooms with wheelchair access. Some of these rooms offer roll-in showers. These rooms are available on request. Shower chairs are also available upon request.

Yes, Hotel Monteleone is a gay-friendly hotel. We proudly welcome guests from all walks of life. The Hotel Monteleone is proud to be a member of the International Gay & Lesbian Travel Association, and we are also a TAG-approved hotel.


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